SHIPPING CONDITIONS

We try to ship all orders within a period of 5 to 10 business days of payment. Thus you can expect the reception of your order within 10 to 20 days.

CARRIERS

We ship by Canada Post and also by Robert Transport.

DEFECTIVE PRODUCTS

Please report any damaged item during transportation. Contact us at info@atelierjeanpaquet.com and join a picture of the item. We will promptly communicate with you for further procedure.